1. Introduction
1.1. These Terms of Use ("Terms") govern your access to and use of all services, products, websites, platforms, and content provided by SME DIGITAL INC LTD ("Company", "we", "us", or "our").
1.2. By accessing or using any part of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any applicable service agreements.
1.3. If you do not agree to these Terms, you must not use our services.
1.1. These Terms of Use ("Terms") govern your access to and use of all services, products, websites, platforms, and content provided by SME DIGITAL INC LTD ("Company", "we", "us", or "our").
1.2. By accessing or using any part of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any applicable service agreements.
1.3. If you do not agree to these Terms, you must not use our services.
2. Services Overview
2.1. Our Company provides:
Consulting services for construction project support, cost estimation, and technical documentation;
Professional training (online and offline) in areas such as estimating, quantity surveying, document preparation, and contract management;
Creation of templates, methodologies, and customised learning content;
Advisory services on compliance with UK construction regulations, procurement standards, and project documentation;
Online access to educational content, webinars, support forums, and toolkits.
2.2. Services may be provided under individual or corporate contracts, subscriptions, or one-off engagements.
2.3. Any training or documentation provided is intended solely for educational or informational purposes and is not a substitute for legal, engineering, or financial advice.
2.1. Our Company provides:
Consulting services for construction project support, cost estimation, and technical documentation;
Professional training (online and offline) in areas such as estimating, quantity surveying, document preparation, and contract management;
Creation of templates, methodologies, and customised learning content;
Advisory services on compliance with UK construction regulations, procurement standards, and project documentation;
Online access to educational content, webinars, support forums, and toolkits.
2.2. Services may be provided under individual or corporate contracts, subscriptions, or one-off engagements.
2.3. Any training or documentation provided is intended solely for educational or informational purposes and is not a substitute for legal, engineering, or financial advice.
3. Eligibility and User Obligations
3.1. You must be 18 years of age or older to use our services. By using the services, you represent that you meet this requirement.
3.2. You agree to provide accurate and up-to-date information when registering or entering into service agreements and to update this information as necessary.
3.3. You agree not to:
Misrepresent your identity or affiliations;
Use the services for any unlawful, fraudulent, or abusive purposes;
Reproduce, copy, or distribute our materials without permission;
Interfere with the security or functionality of our website or systems.
3.1. You must be 18 years of age or older to use our services. By using the services, you represent that you meet this requirement.
3.2. You agree to provide accurate and up-to-date information when registering or entering into service agreements and to update this information as necessary.
3.3. You agree not to:
Misrepresent your identity or affiliations;
Use the services for any unlawful, fraudulent, or abusive purposes;
Reproduce, copy, or distribute our materials without permission;
Interfere with the security or functionality of our website or systems.
4. Account Registration and Management
4.1. Some services require user registration. You agree to keep your credentials confidential and to notify us of any unauthorised access.
4.2. You are responsible for all activity conducted through your account.
4.3. We reserve the right to suspend or terminate accounts if there is a breach of these Terms or suspected misuse.
4.1. Some services require user registration. You agree to keep your credentials confidential and to notify us of any unauthorised access.
4.2. You are responsible for all activity conducted through your account.
4.3. We reserve the right to suspend or terminate accounts if there is a breach of these Terms or suspected misuse.
5. Fees, Invoicing, and Payment Terms
5.1. Service fees are specified in individual contracts or on our website. Fees are in GBP (£) and exclusive of VAT unless otherwise stated.
5.2. Payments are due in accordance with agreed terms. Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998.
5.3. Refunds may be issued only in cases explicitly stated in the agreement or required by law.
5.4. We reserve the right to suspend services until outstanding invoices are settled.
5.1. Service fees are specified in individual contracts or on our website. Fees are in GBP (£) and exclusive of VAT unless otherwise stated.
5.2. Payments are due in accordance with agreed terms. Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998.
5.3. Refunds may be issued only in cases explicitly stated in the agreement or required by law.
5.4. We reserve the right to suspend services until outstanding invoices are settled.
6. Intellectual Property
6.1. All content, materials, and tools we provide (including but not limited to training modules, manuals, templates, documents, presentations, and software) are the intellectual property of the Company or its licensors.
6.2. You may not modify, distribute, reproduce, republish, or create derivative works from any part of our materials without express written permission.
6.3. The use of our materials is limited to your internal, non-commercial use unless a separate licence is granted.
6.1. All content, materials, and tools we provide (including but not limited to training modules, manuals, templates, documents, presentations, and software) are the intellectual property of the Company or its licensors.
6.2. You may not modify, distribute, reproduce, republish, or create derivative works from any part of our materials without express written permission.
6.3. The use of our materials is limited to your internal, non-commercial use unless a separate licence is granted.
7. Confidentiality
7.1. Both parties agree to keep confidential all information designated as confidential or which reasonably should be considered confidential, including business plans, client data, and project information.
7.2. Confidentiality obligations survive the termination of these Terms for a period of five (5) years or as otherwise required by law.
7.1. Both parties agree to keep confidential all information designated as confidential or which reasonably should be considered confidential, including business plans, client data, and project information.
7.2. Confidentiality obligations survive the termination of these Terms for a period of five (5) years or as otherwise required by law.
8. Data Protection
8.1. We process personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
8.2. For detailed information on data collection, use, storage, and rights, please refer to our Privacy Policy.
8.1. We process personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
8.2. For detailed information on data collection, use, storage, and rights, please refer to our Privacy Policy.
9. Limitation of Liability
9.1. We shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our services or materials.
9.2. Our total liability under or in connection with any agreement shall not exceed the total fees paid by you in the six (6) months preceding the event giving rise to the claim.
9.1. We shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our services or materials.
9.2. Our total liability under or in connection with any agreement shall not exceed the total fees paid by you in the six (6) months preceding the event giving rise to the claim.
10. Disclaimers
10.1. We provide all services “as is” without warranties of any kind, either express or implied, including fitness for a particular purpose or non-infringement.
10.2. While we endeavour to provide accurate and up-to-date information, we make no representations as to the completeness or accuracy of any content or advice.
10.1. We provide all services “as is” without warranties of any kind, either express or implied, including fitness for a particular purpose or non-infringement.
10.2. While we endeavour to provide accurate and up-to-date information, we make no representations as to the completeness or accuracy of any content or advice.
11. Termination
11.1. We may suspend or terminate your access to services at our discretion, including for breach of these Terms or for business reasons.
11.2. You may terminate service use at any time. Termination does not relieve you of obligations to pay outstanding amounts.
11.1. We may suspend or terminate your access to services at our discretion, including for breach of these Terms or for business reasons.
11.2. You may terminate service use at any time. Termination does not relieve you of obligations to pay outstanding amounts.
12. Third-Party Services and Links
12.1. Our website and materials may contain links to third-party websites and services. We do not control and are not responsible for their content, practices, or data usage.
12.1. Our website and materials may contain links to third-party websites and services. We do not control and are not responsible for their content, practices, or data usage.
18. Contact Information
For questions or concerns about these Terms, please contact us at.
For questions or concerns about these Terms, please contact us at.
13. Force Majeure
13.1. We shall not be liable for failure to perform or delay in performance due to events beyond our reasonable control, including natural disasters, pandemics, cyberattacks, or government restrictions.
13.1. We shall not be liable for failure to perform or delay in performance due to events beyond our reasonable control, including natural disasters, pandemics, cyberattacks, or government restrictions.
14. Governing Law and Jurisdiction
14.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales.
14.2. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales.
14.2. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Amendments
15.1. We may update these Terms at any time. Revised versions will be posted on our website, and continued use after changes indicates acceptance.
15.2. Material changes will be communicated to registered users via email where possible.
15.1. We may update these Terms at any time. Revised versions will be posted on our website, and continued use after changes indicates acceptance.
15.2. Material changes will be communicated to registered users via email where possible.
17. Refund and Cancellation Policy
17.1. General Policy
We strive to provide high-quality consulting and training services. However, we understand that circumstances may arise requiring a refund or cancellation. This section outlines the conditions under which refunds may be granted.
17.2. Consulting Services
17.2.1. Refunds for consulting services are not generally offered once work has commenced, as such services are customised and time-based.
17.2.2. If you cancel a consulting engagement:
More than 7 business days before the scheduled start: 100% refund of any pre-paid fees;
Within 3–7 business days: 50% refund;
Less than 3 business days or after commencement: no refund.
17.2.3. In cases of force majeure (illness, emergencies), rescheduling may be offered at no additional cost, subject to availability.
17.3. Training and Courses
17.3.1. Live Training (online or in-person)
Cancellations more than 7 calendar days before the event: full refund minus administrative fee (up to £25);
Cancellations 3–7 days before the event: 50% refund;
Cancellations less than 3 days or no-show: no refund;
Substitution of attendee is allowed at any time prior to the course.
17.3.2. Self-Paced Online Courses
Refunds are available within 7 calendar days of purchase, provided that:
No more than 10% of the course has been accessed;
No certificate has been issued;
After this period or in the case of completed courses, no refunds will be issued.
17.4. Custom Educational Services and Group Packages
17.4.1. Services tailored for corporate clients, including custom workshops, team training, or long-term educational contracts, are subject to the cancellation and refund terms outlined in individual agreements.
17.4.2. Deposits paid to secure bespoke training are non-refundable unless otherwise agreed.
17.5. Method of Refund
17.5.1. Approved refunds will be issued using the original method of payment within 14 business days from confirmation.
17.5.2. We are not responsible for any fees imposed by your bank or payment processor.
17.6. How to Request a Refund
To request a refund or cancellation, please contact us in writing at.
17.7. Right to Amend
We reserve the right to update this Refund Policy at any time. Changes will be published on our website and take effect immediately for new purchases.
17.1. General Policy
We strive to provide high-quality consulting and training services. However, we understand that circumstances may arise requiring a refund or cancellation. This section outlines the conditions under which refunds may be granted.
17.2. Consulting Services
17.2.1. Refunds for consulting services are not generally offered once work has commenced, as such services are customised and time-based.
17.2.2. If you cancel a consulting engagement:
More than 7 business days before the scheduled start: 100% refund of any pre-paid fees;
Within 3–7 business days: 50% refund;
Less than 3 business days or after commencement: no refund.
17.2.3. In cases of force majeure (illness, emergencies), rescheduling may be offered at no additional cost, subject to availability.
17.3. Training and Courses
17.3.1. Live Training (online or in-person)
Cancellations more than 7 calendar days before the event: full refund minus administrative fee (up to £25);
Cancellations 3–7 days before the event: 50% refund;
Cancellations less than 3 days or no-show: no refund;
Substitution of attendee is allowed at any time prior to the course.
17.3.2. Self-Paced Online Courses
Refunds are available within 7 calendar days of purchase, provided that:
No more than 10% of the course has been accessed;
No certificate has been issued;
After this period or in the case of completed courses, no refunds will be issued.
17.4. Custom Educational Services and Group Packages
17.4.1. Services tailored for corporate clients, including custom workshops, team training, or long-term educational contracts, are subject to the cancellation and refund terms outlined in individual agreements.
17.4.2. Deposits paid to secure bespoke training are non-refundable unless otherwise agreed.
17.5. Method of Refund
17.5.1. Approved refunds will be issued using the original method of payment within 14 business days from confirmation.
17.5.2. We are not responsible for any fees imposed by your bank or payment processor.
17.6. How to Request a Refund
To request a refund or cancellation, please contact us in writing at.
17.7. Right to Amend
We reserve the right to update this Refund Policy at any time. Changes will be published on our website and take effect immediately for new purchases.